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Primacy XC TIRE REVIEW

There are 95 reviews for the Primacy XC

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Rating Snapshot

2.8/5
47 %
For any matter regarding customer service (in-store experience, after-sales service, delivery, etc.) please contact our Consumer Care team

Review Summary

The tires provide a comfortable ride and good performance on dry pavement, but struggle with traction in snow, ice, and wet conditions. Many customers reported poor tread life, with the tires needing replacement well before the expected mileage. Overall, the tires may be suitable for dry road use, but are not recommended for driving in wintry weather or off-road.

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1 20
Posted On September 11, 2025 by F150John
1/5

A big dissapointment. Hopefully with a positive outcome.

I don't know where to begin with this review. I have always been a fan of Michelin,and i was excited when my brand new F-150 came with them as a factory installed tire.I purposely looked for one that had Michelin over the Hankook option. I am now regretting this, as I am at 9,500 miles, and am having Wear issues, chunking, and age cracking. These have been run from day 1 at the recommended door tag pressure.When the issues began, i took the truck to the dealer to ensure the alignment was not to blame.they confirmed that the alignment was perfect, and rotated them. Problems persist. I have taken this to my dealer and began the process of assistance with these faulty tires. I was hoping that it would be taken care of due to the lack of miles, and properly aligned truck. The answers from the dealer make it seem like I'm going to get the run-around from what i thought was a top tier tire company. The tires continue to wear the edges and i am concerned this will be drawn out and blown off which will force me to stray from Michelin and their partners for all of my vehicles. I would much appreciate a direct response, at which point we can resolve this, or i can put you in contact with the dealer if you would prefer. My goal here is to put tires on this truck that i can trust, and not lose faith in your company. I have added photos, but they really don't make the wear clear. I would gladly have someone from your company see them in person and confirm that they are subpar.

Posted on michelinman.com

F150John, Thank you for your feedback We are sorry to hear you are experiencing this issue. Our records indicate you have been in contact with someone from our Consumer Care team. Should you need further assistance, please do not hesitate to give us a call. You can reach us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

michelinman.com

September 12, 2025

Posted On March 7, 2022 by Anonymous
Collected by Bazaarvoice
1/5

Scary in snow! Brand new tires and don't grip!

Tires came on my pre-ordered 2022 Jeep Grand Cherokee in January 2022. Not knowing what tires I was going to get, I was impressed they came with Michelins as we've bought Michelins for years and always been satisfied. Living in New Hampshire, it is critical to have tires that do well in the snow. After the first snowfall of just a few inches, I was surprised to see how poorly these tires griped around corners. I was concerned but optimistically thought it's just a matter learning the nuances of a new vehicle. Second snowfall comes (slightly more snow but still not a lot) and it's definitely not the vehicle's handling rather it's the tires. The Jeep slides around corners and doesn't grip well at all. It's very disappointing as we've been repeat Michelin customers (my wife's Acura has them right now) for years. Perhaps these tires would do better in warmer climates? New England isn't where they should be sold. Wouldn't recommend these tires. There are significantly better choices.

Posted on michelinman.com

603mort, sorry to hear you are unhappy with the tires that came originally on your Jeep. One of our team members will be in touch with you.

michelinman.com

March 21, 2022

Posted On February 17, 2022 by Anonymous
Collected by Bazaarvoice
1/5

Terrible traction, terrible lifespan

These tires came on my 2020 F150. I drove them from new until 50000km. I rotated them every 8000km and always ensured they were properly inflated. These are hands down the worst tires I’ve ever owned. If the road is wet, snowy, icy, or anything aside from a flat level dry surface these tires will struggle to maintain grip and traction. They even got me stuck on an icy road in 4 wheel drive. To top it off by 50000km they were down to 3/32. A totally unacceptable product. Do yourself a favour and get something else.

Performance
1
Safety
1
Appearance
1

Kdb202, we're sorry to hear of your disappointment in the tires that came equipped on your 2020 Ford F150. A member of our team will be reaching out to discuss further. Or you can contact us at 888-871-4444.

Michelin North America, Inc.

March 4, 2022

Posted On February 2, 2022 by Anonymous
Collected by Bazaarvoice
2/5

Awful tires

These tires came stock on my 2019 Ford F 150 Lariat. Nice looking tires. I now have 36,000 miles on them. In dry conditions, they are fine tires. However, in the least bit of snow they lose traction horrendously. I have used the 4 wheel drive to get up the slightest grade in 2 inches of snow! We towed a 6000 pound travel trailer, with an anti sway weight distributing hitch, from Michigan to Arizona in January. I had to watch the steering constantly when on anything other than completely dry conditions. It was so bad that we stopped to make sure the hitch was set up properly and it was, I am going to look for replacement tires before we leave here next month. These tires should never have been put onto this truck.

Posted on michelinman.com

Rapidian 1, we are sorry you are dissatisfied with the Primacy XC tires that came as original equipment on your Ford F150 Lariat. A member of our team will be in touch to get more information and help with a solution. Or you can contact us at 866-866-6605 for assistance.

michelinman.com

February 14, 2022

Posted On February 1, 2022 by Anonymous
Collected by Bazaarvoice
1/5

Worst tires ever in snow

These tires came on my new 2021 Ford F150 and they are absolutely useless in snow and on ice. Even in 4x4 almost impossible to move. I only have 5400 kms on them but definitely not made for cold weather conditions in Canada. If icy on highway and a strong wind, almost slides off road in wind gusts.

Performance
1
Safety
1
Appearance
4

DT, we hate to hear of your negative experience with the Primacy XC tires tat came as original equipment on your 2021 Ford F150. Our team will be glad to discuss optional tread designs for your vehicle. Feel free to contact us at 866-866-6605 for assistance.

Michelin North America, Inc.

February 15, 2022

Posted On January 28, 2022 by Anonymous
Collected by Bazaarvoice
1/5

Very poor performance in snow.

These tires came on my new 2020 F150 that I purchased in March of 2021. I currently have a little less than 20000km on them to date. When I first started driving the truck I was impressed by the ride quality and noise levels. When snow first began to fall is when the trouble started. These tire preform very poorly in any amount of snow. Stopping is a concern with even a light dusting on the road in the very cold conditions of middle Canada and I have been stuck several times this winter in 4-6 inch deep snow while in 4wd. I have driven all kinds of cheap tires before but these are hands down the worst I have ever driven on. It has become so bad that I am concerned for my families safety and have replaced these tires with all terrains.

Posted on bigotires.com
Posted On January 28, 2022 by Anonymous
Collected by Bazaarvoice
1/5

Quiet tires, poor performance in snow.

These tires came on my new 2020 F150 that I purchased in March of 2021. I currently have a little less than 20000km on them to date. When I first started driving the truck I was impressed by the ride quality and noise levels. When snow first began to fall is when the trouble started. These tire preform very poorly in any amount of snow. Stopping is a concern with even a light dusting on the road in the very cold conditions of middle Canada and I have been stuck several times this winter in 4-6 inch deep snow while in 4wd.

Performance
1
Safety
1
Appearance
3
Posted On January 27, 2022 by Anonymous
Collected by Bazaarvoice
1/5

Terrible in snow.

These tires came on my new Ford F150 5 months ago and I currently have 20000km on them now. They were fine in the summer and the quietest tire I have ever personal owned. But we when got any amount of snow tires are nothing less than a safety hazard. They have no traction at all combined With the stopping power of a curling stone. I have been stuck in my own driveway with the truck not hung up and all 4 wheels spinning but getting no purchase. My biggest regret is not changing these out the day I bought my truck.

Performance
1
Safety
1
Appearance
3
Posted On January 24, 2022 by Anonymous
Collected by Bazaarvoice
2/5

Not a tire to be driven in snow

Michelin's Primacy XC tires came with my new 2018 F150. Once the midwest snow came, I lost confidence in the traction needed to safely control the vehicle. As others have noted, the Primacy XC should not be offered on new vehicles in climates where snow is expected annually.

Posted on michelinman.com
Posted On January 6, 2022 by Anonymous
Collected by Bazaarvoice
1/5

Not what I was hoping for

These tires came on a 2019 F-150 I just purchased with 17,000 miles on it. After running Michelins my whole life, I was sorely disappointed when we got two inches of snow a few weeks ago and I couldn’t get out of my own way in two wheel drive. I went through two sets of LTX’s on my last truck (Toyota Tundra TRD) and loved them. Great mileage, good traction, never an issue. Not the Primacy’s. The only positive thing I can say about these was that they were easy on gas.

Posted on michelinman.com

NMH, we're sorry to hear of your negative experience with the Primacy XC tires. A member of our Consumer Care team will be in touch via email, or you can contact us at 866-866-6605 for assistance.

michelinman.com

January 24, 2022

Posted On December 27, 2021 by Anonymous
Collected by Bazaarvoice
2/5

Not good in any amount of snow.

These tires came on my new 2019 F150 and I have 30k miles on them. The Primacy XC has the worst traction in snow of any tire I have ever had on a vehicle in 50 years of driving. I am not talking about deep snow, a couple inches of snow will cause them to lose traction. Even with light throttle pressure, they slip and slide. Sometimes I even have to use 4WD when a light turns green so that I do not sit in the intersection spinning my tires and blocking traffic behind me. These tires also tend to hydroplane on slush. I do not understand why these tires are sold in areas that get snow.

Posted on michelinman.com

DLR, we are sorry your experience with the Primacy XC tires hasn't been a good one. One of our team members will be reaching out to you, or you can contact us at 866-866-6605 for assistance.

michelinman.com

January 3, 2022

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