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Primacy XC TIRE REVIEW

There are 95 reviews for the Primacy XC

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Rating Snapshot

2.8/5
47 %
For any matter regarding customer service (in-store experience, after-sales service, delivery, etc.) please contact our Consumer Care team

Review Summary

The tires provide a comfortable ride and good performance on dry pavement, but struggle with traction in snow, ice, and wet conditions. Many customers reported poor tread life, with the tires needing replacement well before the expected mileage. Overall, the tires may be suitable for dry road use, but are not recommended for driving in wintry weather or off-road.

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Review Details

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1 20
Posted On September 11, 2025 by F150John
1/5

A big dissapointment. Hopefully with a positive outcome.

I don't know where to begin with this review. I have always been a fan of Michelin,and i was excited when my brand new F-150 came with them as a factory installed tire.I purposely looked for one that had Michelin over the Hankook option. I am now regretting this, as I am at 9,500 miles, and am having Wear issues, chunking, and age cracking. These have been run from day 1 at the recommended door tag pressure.When the issues began, i took the truck to the dealer to ensure the alignment was not to blame.they confirmed that the alignment was perfect, and rotated them. Problems persist. I have taken this to my dealer and began the process of assistance with these faulty tires. I was hoping that it would be taken care of due to the lack of miles, and properly aligned truck. The answers from the dealer make it seem like I'm going to get the run-around from what i thought was a top tier tire company. The tires continue to wear the edges and i am concerned this will be drawn out and blown off which will force me to stray from Michelin and their partners for all of my vehicles. I would much appreciate a direct response, at which point we can resolve this, or i can put you in contact with the dealer if you would prefer. My goal here is to put tires on this truck that i can trust, and not lose faith in your company. I have added photos, but they really don't make the wear clear. I would gladly have someone from your company see them in person and confirm that they are subpar.

Posted on michelinman.com

F150John, Thank you for your feedback We are sorry to hear you are experiencing this issue. Our records indicate you have been in contact with someone from our Consumer Care team. Should you need further assistance, please do not hesitate to give us a call. You can reach us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

michelinman.com

September 12, 2025

Posted On August 3, 2023 by Anonymous
Collected by Bazaarvoice
5/5

Good Experience

06/15/2021 new with vehicle. Ford Expedition. At 51,000 I got a nail in the sidewall of one tire. Had to replace. I had enough tread to get another 5k but decided to replace all 4 because we have a lot of traveling in the next month.

Posted on michelinman.com
Posted On July 27, 2023 by Anonymous
Collected by Bazaarvoice
1/5

Poor quality.

Come on my new F150. Teead wear is not great, 35000 miles and the tires are done for. But even more concerning is the quality of the rubber amd how it falls apart. Chunks go missing, and the rubber cracks. Just last week one of the cracks went all the way through and the tire went flat. Before I could get new tires a second did the same. So now I am stuck with 2 flat tires at 36000 miles. I guess I should be happy it happened in the city and not on the highway the week before on my trip, I'm guessing that could have resulted in a blown tire. I would not feel safe with anyone buying these.

Posted on michelinman.com

Jacha, we're sorry to read of these issues. We want to get involved and make things right. A member of our team will be in touch to work with you and your dealer on initiating a warranty claim.

July 28, 2023

Posted On July 20, 2023 by Anonymous
Collected by Bazaarvoice
1/5

These tires wear out very fast

These tires came on my F150 Lariat brand new when I purchased the truck like the others here I thought I could get at least 50k but they are worn out at 34000 miles I would not purchase these tires again

Posted on michelinman.com

Db2007, we're sorry to read that you are unhappy with the mileage received from your original tires. There are several factors involved in tire wear. One of our team members will be in touch with you to get more information and help with a solution.

July 24, 2023

Posted On July 19, 2023 by Anonymous
Collected by Bazaarvoice
2/5

Don't last, Squeal, Chunks coming off.

This tires are OEM in my 2021 F150 PowerBoost. They ride silent, comfortable, good traction but they DO NOT LAST, the compound does not feel like rubber, it is more like a flexible plastic. Now at 30,000 miles they SQUEAL during any 30+ tuns. Always running recommended pressure and alignment is perfect. The latest? CHUNKS are coming off the shoulder of the thread, like someone cutting clean with a knife. And no, I don't go off-road!! Owned Michelin my whole life, this is a dissapointment.

Posted on michelinman.com
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Xaview, we're sorry to read this has occurred with your original tires. A member of our team will reach out to work with you and your local retailer on initiating a warranty claim.

July 24, 2023

Posted On July 7, 2023 by Anonymous
Collected by Bazaarvoice
2/5

They do not last

Good ride, but terrible thread wear. Don't expect them to last much over 30,000 miles. I'm at 65k miles on my 2018 f-150 and already went through 2 sets of Primacy XCs. Did not go with Primacy for my 3rd set. I should not have to change my tires 3 times before I hit 100,000 miles.

Posted on michelinman.com

Yev, we're sorry to read of your experience. A team member will be in touch to get more information and see how we can help.

July 10, 2023

Posted On June 30, 2023 by Anonymous
Collected by Bazaarvoice
1/5

DO NOT BUY THIS TIRE!

27,500 miles in less than 3 years, and the tires are almost shot! Lousy tire in terms of wear and mileage you can get out of them. Would NEVER buy this tire again! Michelin - BAD job! You should be ashamed!

Posted on michelinman.com

Disappointed Aggie, sorry to read that the original tires on your F-150 are worn out. A member of our team will be in touch to get more info and discuss options with you.

July 5, 2023

Posted On June 16, 2023 by Anonymous
Collected by Bazaarvoice
2/5

worn out too quickly

I recently purchased a 2020 F150. When I saw that it had Michelin tires i was pleased. Now with only 33500 miles on the truck one of the tires is worn down to the wear bars and the others are not far behind. Disappointed that these tires need to be replaced so soon. 275/65R18 116t I think these are supposed to have a 55,000-mile tread wear warranty.

Posted on michelinman.com

Joe79, we hear your disappointment. A member of our team will be in touch to get more information, and to work with you on a solution.

June 19, 2023

Posted On June 13, 2023 by Anonymous
Collected by Bazaarvoice
1/5

Bad tire life,,,

like the ride, quiet also, but not again! Came on my 2022 f150, 15 months later and 30k miles and tire are gone, time to replace them so we feel safe. First experience with michelin and i was excited and expected to get a lot closer to 50k miles,, we will be shopping some more affordable tires, looks like my first and only experience with Michelinman did not work out,,,,

Posted on michelinman.com

slip31, we're sorry to read that your experience was not a positive one. A member of our team will be in touch to discuss further and help with a solution.

June 14, 2023

Posted On June 11, 2023 by Anonymous
Collected by Bazaarvoice
1/5

Fast wear

Came with my 2021 F150. 19K miles and almost down to the wear bars

Posted on michelinman.com

majtommy, we're sorry to read this. A member of our team will be in touch to discuss further and help with a solution.

June 12, 2023

Posted On June 9, 2023 by Anonymous
Collected by Bazaarvoice
1/5

Terrible tires

35,000 Km tires almost finished. They were on my 2021 F 150. We'll see about how they back their product. I certainly would not recommend them and thanks to Ford for selling the truck with these tires Wonderful.

Purchase date: 21-02-26

DD, sorry to read your original tires are in need of replacement. The first step is to have a local retailer inspect the tires. One of our team members will be in touch to work with you and the dealer on a solution.

June 12, 2023

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