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Primacy XC TIRE REVIEW

There are 95 reviews for the Primacy XC

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Rating Snapshot

2.8/5
47 %
For any matter regarding customer service (in-store experience, after-sales service, delivery, etc.) please contact our Consumer Care team

Review Summary

The tires provide a comfortable ride and good performance on dry pavement, but struggle with traction in snow, ice, and wet conditions. Many customers reported poor tread life, with the tires needing replacement well before the expected mileage. Overall, the tires may be suitable for dry road use, but are not recommended for driving in wintry weather or off-road.

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11-20 on 95 reviews

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Review Details

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1 20
Posted On September 11, 2025 by F150John
1/5

A big dissapointment. Hopefully with a positive outcome.

I don't know where to begin with this review. I have always been a fan of Michelin,and i was excited when my brand new F-150 came with them as a factory installed tire.I purposely looked for one that had Michelin over the Hankook option. I am now regretting this, as I am at 9,500 miles, and am having Wear issues, chunking, and age cracking. These have been run from day 1 at the recommended door tag pressure.When the issues began, i took the truck to the dealer to ensure the alignment was not to blame.they confirmed that the alignment was perfect, and rotated them. Problems persist. I have taken this to my dealer and began the process of assistance with these faulty tires. I was hoping that it would be taken care of due to the lack of miles, and properly aligned truck. The answers from the dealer make it seem like I'm going to get the run-around from what i thought was a top tier tire company. The tires continue to wear the edges and i am concerned this will be drawn out and blown off which will force me to stray from Michelin and their partners for all of my vehicles. I would much appreciate a direct response, at which point we can resolve this, or i can put you in contact with the dealer if you would prefer. My goal here is to put tires on this truck that i can trust, and not lose faith in your company. I have added photos, but they really don't make the wear clear. I would gladly have someone from your company see them in person and confirm that they are subpar.

Posted on michelinman.com

F150John, Thank you for your feedback We are sorry to hear you are experiencing this issue. Our records indicate you have been in contact with someone from our Consumer Care team. Should you need further assistance, please do not hesitate to give us a call. You can reach us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

michelinman.com

September 12, 2025

Posted On March 28, 2025 by Jim
Collected by Bazaarvoice
2/5

smooth ride but wears too fast. V

These came stock on my 23 F150 XLT. Only lasted 36000 miles and they were down to 3/32nds! I have always used Michelin tiers, but usually Defenders. These came stock and I was hopping that they would last like the Defenders do. They rode very smooth and handled well, but just wore way too fast. Just replaced with Defenders LTX M/S2 and I know these will last as I have defenders on my wife's car and after 55k miles they are still going strong.

Posted on michelinman.com

Jim, we are sorry to read that your original equipment tires are worn prior to delivering the mileage expected. We suggest that you take the vehicle to an authorized Michelin retailer for an inspection of the tires and call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get the dealer's findings and determine next steps.

michelinman.com

April 8, 2025

Posted On February 26, 2025 by BAN42SHEE
Collected by Bazaarvoice
1/5

Do not buy

Terrible tires. I have 17,xxx miles on a 2023 Ford F150 and they are almost at the wear bar. Barely made inspection. 1 year of use. Ford original equipment. 55,000 mile tire????

Posted on michelinman.com

BAN42SHEE, we understand your frustration. To obtain more information, we suggest taking your vehicle to an authorized Michelin retailer for an inspection of the tires and ask the dealer to call us while you are there. We can be reached at 866-866-6605 8am-5pm EST Mon-Fri.

michelinman.com

March 5, 2025

Posted On February 1, 2025 by Sean
Collected by Bazaarvoice
1/5

bad tread wear

I have 27,600 miles on these tires rotate them regularly and the dealers telling me I need new tires

Posted on michelinman.com

Sean, we'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. After inspection, give us a call at 866-866-6605 8am-5pm EST Mon-Fri so that we can discuss their findings.

michelinman.com

February 13, 2025

Posted On December 27, 2024 by Eddd843
Collected by Bazaarvoice
4/5

Owner

The tires came on a F-150 Lightning. The tires handle great! However, the front tires showed excess wear on tread prior to the warranty 55,000 miles. The tire failed prior to 55,000 miles on highway. Lucky I was at a stop light at the time the tire failed. After the tire failed, moving the car slightly damaged the rim. It appear the beads of the tire from, which exposed the rim.

Posted on michelinman.com
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1 4
Posted On November 2, 2024 by M
Collected by Bazaarvoice
1/5

Garbage

Gas mileage sucks went down two 12-14 miles a gallon, tires seem to have to much road grip. These also look very cheap entry level, not a good look on my truck

Posted on michelinman.com
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M, we're sorry to read of your disappointment. We recommend returning to the selling retailer for an inspection. You or the dealer are welcome to contact us at 866-866-6605 am-5pm EST Mon-Fri with any questions.

michelinman.com

November 4, 2024

Posted On September 25, 2024 by Anonymous
Collected by Bazaarvoice
4/5
I recommend this tire

Good tire but tread wear not fantastic

I bought these as new take-off’s for my 2013 Expedition. I’m in Canada and these tires are not snow tires. I run actual snow.tires in the winter. It’s not accurate for people to complain about these tires not performing great in the winter; they are not snow and ice tires. I have 43.000 km (26,700 miles) on these tires so far and they are at 6.5/32”. Tread wear isn’t great. I suspect I’ll need to replace at ~75,000 km (46,600 miles). The factory Good Year tires that came on my Expedition lasted 92,000 km (57,100 miles). I bought these at a low cost as take-off’s so based on that I’m happy with them. If I had paid retail I wouldn’t be as happy with them. If I find a great deal on them again as take-off’s I’ll buy them again. Tread wear isn’t terrible on these tires but not great. Otherwise perform fine.

Performance
3
Safety
5
Appearance
5
Purchase date: 20-10-21
Posted On August 25, 2024 by Anonymous
Collected by Bazaarvoice
1/5

Ok tire, wears too fast

Agree with everyone else: tread life is pathetic. 34000 miles on mine and I'm already looking at having to replace them

Posted on michelinman.com

MC, we appreciate the feedback that you provided and we’re sorry your experience wasn’t a great one. There are several factors involved in tire wear, such as geographical location, tire and vehicle maintenance, style and type of driving. Upon having the tires inspected by your local Michelin retailer, contact us at 866-866-6605 8am-5pm EST to discuss further.

August 26, 2024

Posted On August 23, 2024 by Anonymous
Collected by Bazaarvoice
5/5
I recommend this tire

95,000+ baby

All four of these tires came together on my 2020 Ford Expedition. They already have 95, 000 plus mikes on them and the wear bard are not showing. I am positive I will get over 100,000 miles on them. They were all made olin thec31st week of 2020. In my 50 years of driving, the only tires that lasted longer were on my Marmon 57P with a custom Fort Worth sleeper cabin. Michelin can be very proud of these tires. I brag everywhere I go.

Posted on michelinman.com
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1 4
Posted On August 7, 2024 by Anonymous
Collected by Bazaarvoice
5/5

10 out of 10

This is truly an excellent tire for my 2023 Ford Expedition. Quiet and firm on the pavement. It had a commanding presence and a feeling of confidence as it responds to the pavement. I recommend this tire on a SUV that wants a good combination of comfort and confidence on the pavement anytime you put them to the test on a daily basis.

Posted on michelinman.com
Posted On June 3, 2024 by Anonymous
Collected by Bazaarvoice
5/5
I recommend this tire

Je les adorres

J'ai acheté mes pneus au mois d'avril et je ne le regrette pas du tout.

Performance
5
Safety
5
Appearance
5
Purchase date: 24-04-15
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