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Primacy MXM4 TIRE REVIEW

There are 1044 reviews for the Primacy MXM4

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Rating Snapshot

4.2/5
86 %
For any matter regarding customer service (in-store experience, after-sales service, delivery, etc.) please contact our Consumer Care team

Review Summary

Customers overwhelmingly praise these tires for exceptional ride quality, describing them as smooth, quiet, and comfortable with dramatic improvements over previous models. Reviewers consistently highlight superior handling and traction in wet and dry conditions, with strong braking performance and reliable all-season capability. However, many report premature tread wear between 15,000 and 45,000 miles, particularly in electric vehicles and under highway driving, falling short of expectations. Despite durability concerns, most customers remain highly satisfied, valuing performance and safety above longevity.

AI-generated from the text of customer reviews

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Review Details

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  • Michelin Tires Trusted on all 4 of my vehicles!
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  • chunks breaking off MXM4 ZP run flats
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  • Changing flat tire in the road.
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Posted On April 23, 2026 by crix9ro
1/5

Very disappointed

I bought my Tesla Model 3 in 2023 equipped with these tires (MICHELIN Primacy MXM4). The first year, everything was fine. Then, the problems started. The car lacks stability on the road and, regardless of the incline, it pulls strongly to the left or right. At first, I thought I had a steering problem. I went to Tesla, where they checked everything. They replaced two suspension arms that appeared worn and adjusted the steering. Apart from that, nothing seemed out of the ordinary; the car was in perfect condition. I left Tesla, but the problem persisted. Furthermore, the tires seem to have worn out quickly, even though I've only driven 35,000 km (70,000 km warranty). It's worth noting that with my Michelin X-Ice Snow tires, which I use for winter, the car is stable and performs perfectly. I am very disappointed with these tires.

Vehicle: Tesla 3
Posted On August 28, 2026 by Palatine
Collected by Bazaarvoice
1/5

Bye bye Michelin

Lousy wear. The first set came with car and got 35,000 miles wear. Replaced them with a a second set and they are ready down to 5/32 of tread in just 18,000 miles. They were advertised to be good for 50,000 miles. I used to respect the Michelin brand, but not anymore.

Posted on michelinman.com

We're sorry to hear your Primacy MXM4 tires have not delivered the tread life expected. Tire wear can be influenced by several factors, including vehicle application, alignment, inflation pressure, and maintenance history. To determine whether you may qualify for mileage warranty assistance, we recommend having the tires inspected by an authorized tire retailer and contacting our Consumer Care team with the inspection results. We can be reached at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

michelinman.com

September 1, 2026

Posted On August 12, 2026 by TJL
Collected by Bazaarvoice
1/5

Primacy Tires need replacing in 29k miles

Don't believe mileage warranty on Michelin Primacy tires. All 4 Michelin Primacy tires installed in March '24 on 2015 Ford Explorer XLT are worn down and need replaced after 29k miles as of October '26. Regular tire rotations were performed and all tires show ever wear across the groove pattern, but are just worn down to the tread wear indicator bars. Overall Traction, ride comfort, and noise were average at best.

Value of Product
1
Safety
1
Quality of Product
1
Posted on michelinman.com

We're sorry to learn you've experienced rapid wear with your Primacy MXM4 tires. To determine whether you may qualify for warranty assistance, we recommend having the tires inspected by an authorized tire retailer. After the inspection, please contact our Consumer Care team at 866-866-6605 (Mon-Fri 8 AM-7 PM EST, Sat 9 AM-1 PM EST). We'd be happy to review the inspection results and discuss any warranty options that may be available.

michelinman.com

August 28, 2026

Posted On August 10, 2026 by DeeCee1409
Collected by Bazaarvoice
5/5

Smooth and Quiet

Tires ride smooth and quiet. I don't have a heavy foot on the brake and haven't put a great deal of mileage on them, so everything's great.

Posted on michelinman.com
Posted On July 12, 2026 by DMM
Collected by Bazaarvoice
5/5
I recommend this tire

Best overall tires available on the market

Great tires, the only brand I have used on my 2 cars, a Jaguar and a Lincoln. They are the best all weather tires. Traction and wear are excellent.

Value of Product
5
Safety
5
Quality of Product
5
Posted on michelinman.com
Posted On May 31, 2026 by Fast driver
Collected by Bazaarvoice
5/5
I recommend this tire

Comfort and quality

These all season MXM4 tires are great. I ordered these for my Nissan Altima 2019 because I’ve had various types of off brand tires and they have not lasted a year without an issue such as flat tire. I’ve gotten these tires early 2025 and it’s been over a year and over 20,000 miles driven with these (all 4 tires still intact). Rain or shine and I’ve ran into my share of potholes. These have been the best performing tires for me and comfort level is superb on these as well. Will forever re purchase. Worth it!!! A+++++++++++

Value of Product
5
Safety
5
Quality of Product
5
Posted on michelinman.com
Posted On May 27, 2026 by cd
Collected by Bazaarvoice
5/5

Durability and traction

Posted on michelinman.com
Posted On May 2, 2026 by Wore out quick
Collected by Bazaarvoice
3/5

Dealer tire

1st set of tire came with car Traction handling were great smooth ride durability was not good only lasted 20k

Value of Product
5
safety
5
Quality of Product
3
Posted on michelinman.com

We're glad you experienced a smooth ride but we're sorry to hear you experienced rapid wear with your Primacy MXM 4 tires. If you'd like to discuss further, please give our Consumer Care team a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

michelinman.com

May 8, 2026

Posted On April 27, 2026
Collected by Bazaarvoice
4/5

very good tires.

Purchased 4 new tires on 04/23/2026, but you sent tires made in 43/2024..( re: DOT) That means the tires are almost two years old.

Vehicle: Acura RDX Elite
Posted On April 23, 2026 by crix9ro
Collected by Bazaarvoice
1/5

Very disappointed

I bought my Tesla Model 3 in 2023 equipped with these tires (MICHELIN Primacy MXM4). The first year, everything was fine. Then, the problems started. The car lacks stability on the road and, regardless of the incline, it pulls strongly to the left or right. At first, I thought I had a steering problem. I went to Tesla, where they checked everything. They replaced two suspension arms that appeared worn and adjusted the steering. Apart from that, nothing seemed out of the ordinary; the car was in perfect condition. I left Tesla, but the problem persisted. Furthermore, the tires seem to have worn out quickly, even though I've only driven 35,000 km (70,000 km warranty). It's worth noting that with my Michelin X-Ice Snow tires, which I use for winter, the car is stable and performs perfectly. I am very disappointed with these tires.

Performance
1
Safety
1
Appearance
3
Vehicle: Tesla 3
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Posted On April 10, 2026 by DMSVA
Collected by Bazaarvoice
3/5

OK but didn't last the warranted period.

Tires only lasted 35,000 of 55,000 warranted miles.

Value of Product
4
safety
4
Quality of Product
3
Posted on michelinman.com

David, we’re sorry to hear you experienced rapid tire wear. While actual tread life can vary based on driving conditions, maintenance and vehicle alignment, we understand how disappointing this can be. We recommend visiting an authorized tire retailer for an inspection, then contacting our Consumer Care team with the results at 866‑866‑6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

michelinman.com

April 15, 2026